Paul Herdsman and NICE Global
Paul Herdsman is the co-founder and COO of NICE Global. Established in 2014 and based out of Jamaica, Paul has created a company that specializes in service delivery for other businesses seeking to outsource. As the co-founder of NICE Global, he is responsible for many aspects of daily operations, long-term growth planning and strategic partnerships. Paul is a proud father of two who enjoys spending time with his family. He considers his family to be an intrinsic part of his life.
Aside from spending time with his family, he focuses on the morale within NICE Global. He believes in maintaining a positive corporate culture. Therefore, he invests vast amount of resources into their employees, with the believe people are the greatest asset to ensure on creating a positive, thriving, and growing company who are motivated in succeeding.
Although the company was established in 2014, it is rapidly expanding its customer services such as online chat and email. This applies to billing resolution, sales and service calls. In addition, NICE Global also provides services in the area of outsourced email support and troubleshooting, tech support and IT services. Plus, they have answering services and live chat features. Finally, NICE Global offers back-office solutions, including customer data management, business analysis, and account management.
In conclusion, Nearshore Inbound Call Experts Global and many other companies across the globe key into the benefits of maintaining a positive culture. They firmly believe its an absolute element into scaling and growing your company, plus the overall success. Through strategic implementation of their highly skills, the founders from NICE Global have successfully assembled a booming business that continues to better the lives of their employees and the local community.
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